Cross-outlet voice activity · last 7 days
Post-call analysis wiring: 0% of calls populating custom fields
Total calls
73
Answer rate
96%
70 of 73
Reservations made
0
needs analysis wiring
Hung up by caller
71%
52 calls
Avg duration
33s
Call funnel — last 7 days
Bar width is % of total calls
Daily call volume — last 7 days
Total calls per day · answered (lighter) on top
3
Wed 29/4
11
Thu 30/4
10
Fri 1/5
6
Sat 2/5
5
Sun 3/5
9
Mon 4/5
29
Tue 5/5
Outcome distribution
Per outlet
Beim Mechel
→ outlet viewCalls
68
Answered
97%
Reservations
0
Hangup (caller)
72%
Voicemail
2
Avg duration
34s
Fabrik
→ outlet viewCalls
5
Answered
80%
Reservations
0
Hangup (caller)
60%
Voicemail
1
Avg duration
18s
Post-call analysis is wiring up
Only 0 of 73 calls in the last 7 days have custom-analysis fields populated. New calls today onward should populate reservation_made,email_forwarded andintent_captured once the active agent versions in Retell are bumped to v21 (Beim Mechel) and v2 (Fabrik).